MODULE ONE : SPEAK LIKE A BOSS
Corporate communication skills
• Introduction to English communication
• 4 types of communication
• Types of corporate communication
• Speaking good English and corporate image
• Responding to questions
• Exploring the areas of fluency and accuracy in English
• Identifying common mistakes made and common phrases used in communication
• Formal vs informal conversation in English
• Becoming a competent communicator
MODULE TWO : MY TWO CENTS
Arranging meeting in English
• Types of meeting
• The protocol
• Language for meeting
• Giving ideas in meeting
• Reporting progress
• Dealing with interruption in meeting
• Asking for clarification
MODULE THREE : THE PROFESSIONAL WRITER
English for email and report writing
• Email and report structures
• Language for report writing
• Writing and reply to enquiries
• Requesting for actions
• Informing and replying
• Colloquial phrases
• Being diplomatic
• Exchanging information
• Informing and replying
• Making conforming arrangement
MODULE FOUR : THE SLIDE GEEKS
Effective presentation and communication skills
• Introduction to presentation
• Types of presentation
• Steps for presentation
• Language for presentation
• Elevator pitch
• Signposting
• The QnA session
• Preparation and time management
• Content and Slides
• Body language and Gestures
• Dealing with nervousness
• Understanding your audience